Digital Social Care

Digital Social Care

Helping the Social Care Sector to Connect – Digital Support

Supporting the Social Care Sector in utilising digital solutions to support care.

We are working to provide the Kent and Medway Social Care Sector with information, support and tools to utilise digital solutions in social care settings.


Our first webinar to support Social Care in becoming more digital is Thursday 30th July, 14:00 – 15:00.

This webinar will provide an overview of the digital tools care homes (or the care sector) can use to access remote support for their patients.

A range of tools including NHSMail, Microsoft Teams and video consultations will be discussed, and an expert panel will answer questions around using digital to provide care.

Sign up and submit your questions. 

What are digital care homes? webinar

Sign up for NHSmail

Microsoft Teams

Video Consultations

Internet Connection

Connecting People Guide

This simple guide has been created by the Design and Learning Centre, Kent Surrey Sussex Academic Health Network and Medway Innovation Hub on behalf of the Kent and Medway Health and Care system. There are challenges when it comes to technology and we hope this document will provide some guidance, with useful links and support. We know that Care Homes will be at very different stages on their technology journey and some will need more help, so you can get in touch with [email protected] we can support and signpost to information and training.

Useful Resources

Using digital services in your care home

NHSx have lots of information on many free digital services to improve communication and information-sharing in your care home during Coronavirus (COVID-19). 

Example supplementary privacy note on Covid-19 for Patients/Service Users

NHSx have an example supplementary notice that describes how you may use a patient/service users information to protect them and others during the
Covid-19 outbreak. 

Personal/confidential patient information and video conferencing

NHSx has information, tools and templates to help when you are looking to use video conferencing. 

Measuring Digital Readiness

Digital Social Care have worked in partnership with Skills for Care to develop a digital self-assessment tool.

NHS Clinical Guide

Clinical guide for the management of remote consultations and remote working in secondary
care during the coronavirus pandemic. 

The guide provides information about when to use a virtual appointment, planning guide, carrying out the consultation and a patient guide. 


Digital Literacy

Health Education England has an excellent digital literacy page to help support the health and social care sector be fully competent, confident and capable in digital technology use in the workplace.

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