Funding, Training, Resources & Events

NEW  Guidance for employers, learning providers and in-house trainers on face-to-face training and assessment during Covid-19 from Skills for Care here

Workforce Development Fund (WDF)

This fund is offered by the Department of Health via Skills for Care and dispersed in Kent by local contract holders, Switched On Consultancy.

The fund supports the ongoing professional development of staff across the adult social care sector. It supports a range of units from the Qualifications and Credit Framework (QCF) and some non-accredited learning programmes that have been completed and signed off by an internal verifier where the learner’s certificate is issued between for 01 Jan 20 –  to 31 March 2021

The fund also supports the cost of substituting your staff who take time off their rota to undertake QCF training.

WDF also now supports the Well Led and Lead to Succeed programs – £500 claimable!

It does not support:

  • mandatory training
  • care certificates
  • food hygiene
  • first aid
  • moving and assisting
  • induction and refresher courses

Please see the current list of funded courses.

How to apply

Contact Rogelio Alsina by email [email protected] or phone 0208 133 2839 if you’re interested in registering to access this fund to support manager and care worker development.


Sports Directory UK Small Grants

Sports Directory UK Small Grant Grants available for the care sector of up to £500.  Apply Online:   Older People and Disability Fund

The aim of the Sports Directory UK Small Grants Scheme, is to encourage and increase new participation in sport and physical activity by residents within Kent County Council or Medway Council administrative areas (excludes London boroughs). Kent Sport has ring-fenced funds available for projects that will help to increase participation in sport and physical activity for older people (55+) and/or people with disabilities.

Please see Flyer for more details – the next application deadline 30 October 2020

NEW – Digital Learning to support Care Homes and Nursing workers

This resource is a collation of quality assured learning resources and information to help you perform your role as a member of a care home or nursing home staff. The resources are useful for your day-to-day practice with some emphasis on supporting residents with access to online health services during this COVID-19 pandemic and covers the following; 

  1. Vital signs monitoring and data collection 
  2. How to take residents through an online consultation or video consultation with their GP surgery as a proxy confidently 
  3. Taking a resident through video consultation 
  4. Spotting and responding promptly to red flags 
  5. Communicating effectively with practice colleagues but also residents 
  6. Maintaining the privacy, dignity and confidentiality during interaction with the people you care for and their carers 
  7. Collation and recording of manually collected or automatic remote monitoring information 
  8. NHS App & NHS Login – repeat prescriptions, person held records, organ donation 
  9. Additional useful resources 
  10. Managing the needs of individuals with mental health problems, dementia or Learning Disability (Intellectual Disability) 
  • Covid19 on-line training

NHS Health Education England have developed an e-learning programme in response to Covid19. This free programme for health & social care staff includes key materials to help the workforce respond. They are adding more content regularly.

The program is free and no registration or log in required, just use the link below to go to the Coronavirus page, then go to the course and click the title – Coronavirus (Covid-19)

Click here to go to the Coronavirus page and access the ‪training.

  • Safeguarding training
  • SCILs – KCC fund the SCILS learning platform. You can access free online training courses, managers forum page to post questions and for social care news links. You can register  here and use the KCC funded registration code to set up your log on 490KECC
  • HEE – Free safeguarding training level I -4 for Care Homes staff
  • SCIE  Free training on MCA and safeguarding. It can be accessed – 8 webinars that are free to access at the moment (8 hrs training) in MCA, best interest and DOLS.
  • Kent CC offers free safeguarding training under the Care Act training for all care providers;
  • Introduction to the Care Act e-learning – Free access
  • Further resources on the Care Act and its impact – Free access

There are also costed options for Safeguarding and Deprivation of Liberty training. See details of the course and find out how to book.

Care Act 2014, Mental Capacity Act, and Adult Safeguarding learning opportunities

Please find below a link to our site where you will find details of e-learning and face to face training opportunities for your organisation to access.

Safeguarding Adults:

  • 3 e-learning Modules at Level A: £35 per person, per module

Mental Capacity Act:

  • Mental Capacity Act Level 1 – Statutory Principles e-learning module: £25 per person
  • Mental Capacity Act Level 1a – Five Statutory Principles face to face course (half day): £50
  • Mental Capacity Act Level 1b – Assessment of Mental Capacity face to face course (half day): £50
  • Mental Capacity Act Level 2 – Supporting Decision Making Face to face course: £99 per person
  • Mental Capacity Act Level 3 – Decision Making authority and best interests Face to face training: £99 per person
  • Mental Capacity Act Level 4 – Restraint and Restriction face to face course (half day): £50 per person
  • Mental Capacity Act Level 5 –  DOLS face to face course: £99 per person

All of the above courses are bookable on line at the link below:

If you would like to book an in-house course for your organisation please contact Jen Neal at  [email protected] for an all-inclusive price.

  • Funded Skills for Care Leadership Modules

Skills for Care have a suite of individual learning modules for managers on-line which are great for development purposes. It is important for managers to undertake ongoing development activities and any evidence of this can be used to support the CQC Well led KLOE

Funding from the WDF is available to support these modules; Modules cost £10 but Employers can claim £50 per completed module per learner from the Workforce Development Fund. This funding contributes towards the cost of the digital learning, the employees time required to complete the module, and the time taken to apply and embed the learning within their organisation.

If you are not already registered for claiming WDF please contact the organisation who distribute this fund in Kent contact is [email protected]

There are 3 ways to buy the digital modules:

Individual access
Learners will need to log in to their Skills for Care account (or register for an account if they don’t already have one) and click on the eLearning button. Learners will then have the option to purchase each module individually or buy the complete suite. Payment is made using your Paypal account by credit/debit card. 

Bulk purchase through your organisation
Employers can make a bulk purchase for their employees and pay via invoice. To find out more email [email protected] quoting ‘Bulk purchase information for the Digital learning for managers’ to find out more.

Host the digital learning on your own learning management system (LMS)
Employers can purchase the digital learning modules to host on their own LMS for a one-off payment. To find out more email [email protected] quoting ‘Hosting the Digital learning for managers’ to find out more.

  • Skills for Care – Well Led Program for Registered Managers

We are pleased to announce that funded Well Led course for registered managers will continue through 20-21  The 4 day course runs over 2 months as follows

  • Day 1 Know Yourself-Looking Inwards
  • Day 2 Leading a Successful Service-Looking Around
  • Day 3 Leading High Performing Teams – Looking Sideways
  • Day 4 Leading in and Beyond the Boundaries of Your Service – Looking Outwards

Here is the new flyer with dates and application

  • Skills for Care – Lead to Succeed Training

eTraining have now released their new dates for the Skills for Care 5 day Lead to Succeed program, fully funded by WDF. Please see this flyer for course and application details.

  • FREE – SCILS e-learning Training resource for Care Providers

We are pleased to announce that the Design & Learning centre has fully funded a Kent wide subscription to the Scils training site.  This enables all Statutory, private and voluntary organisations within Kent access to the Learning Materials and Facilities FREE OF CHARGE.

The site has over 250 individual short courses, and group materials for trainers to download classroom sessions. there is also a managers discussion board, news page and more!

Latest Usage poster with most accessed courses can be viewed here

Please use this number for registration onto the site  490KECC to set up your log-on

This guide has information on what is available and how to utilise the site.  There is also a full list of available training sessions.  More resources are added each week.

Info Sheet Kent

There are three options for people to register on the website:

  • Go to and click on Register. A User Guide is available at
  • Anyone already registered should login and click on Your Status which is situated on the right-hand side of the blue bar than runs underneath the main green menu. They will then be prompted to enter the Registration Number. If this prompt does not appear, then click on ‘Your Status’.
  • The manager can register using method 1 or 2 and they can then register their staff. This will also create the link between the manager and the staff in the Personal Development Plan facility. Once registered you should login and click on Personal Development Plan. Then click on Manager Tasks at which point you will be prompted to register “learners”. When registering learners, the manager does not need to enter the registration number, and the email address is optional. Scils will generate a username and password for the new learner which will be emailed to the manager/trainer who registered them. User guides for the PDP are available in the Overview Screen (the link is at the top of the PDP).

Please See further information that will allow you to utilise the site for you and your teams.




  • NHS Mouth Care Matters site

A free e-Learning course on oral care is on their Mouth Care Matters site. The training is complimentary to the Care Certificate and aimed at people looking after individual’s basic care needs.  The package is comprised of two modules including a course and multiple choice assessment designed to test learners’ understanding of the course.

This course highlights the importance of oral health and gives a basic overview including how to help those suffering from a dry mouth and how to look after dentures. To access the course click here

  • Carbon Monoxide Awareness E Training and Video 

Following on from the recent Carbon Monoxide Awareness Training Session, for those unable to attend you can access the Think CO e-learning course.  Please email your request to access the training to:

[email protected].  Once you have registered the course will be available free to all your staff.  

There is also a Signed/Subtitles video which can be accessed on the following link:

  • FREE Training films on Pressure Sores, Falls, Feet, Moisture and Infection

Produced by Nottinghamshire Healthcare NHS Foundation Trust, Bassettlaw CCG and Crocodile House Ltd.

React To is a series of training resources specifically designed for care home staff and other healthcare professionals. Additional to these films, there is a training pack and some very handy competency assessment forms.

  • FREE e-book on Quality Assurance by a CQC Inspector

Lesley Chapman has produced a free e-book on the subject of quality assurance (QA) in the residential and home care sector.  The book is a comprehensive introduction to QA and how it relates to the work of the Care Quality Commission (CQC).  It is based on Lesley’s own experiences of being a CQC inspector and, more recently, supporting a range of providers and service managers on a consultancy basis. The book can be read on-line or downloaded in pdf format.

  • OU has a free Level 2 on-line course – Facilitating Learning in Practice

Level 2 Facilitating Learning in Practice The course explores the principles and best practices underpinning mentorship. The authors draw on their experience in nursing to help learners develop knowledge, understanding and skills of mentorship practice that can be applied to many workplace environments. After completing this course learners will be able to:

    1. identify relevant strategies to help them to apply tools and techniques of mentorship in practice
    2. review their workplace environment to identify opportunities and recognise constraints that may influence the provision of effective mentorship
    3. develop a reflective approach, which can be utilised in their workplace through the identification of their learning needs and development of a personal development plan
    4. reflect on how they would use this learning to be an effective mentor.

  • Mind Ed E-Learning

MindEd is a free educational resource on children
and young people’s mental health for all adults

MindEd has e-learning applicable across the health, social care, education, criminal justice and community settings. It is aimed at anyone from beginner through to specialist.

  • Quality training is key to ensuring a competent and qualified workforce.

The following 2 links will be helpful for Registered Managers when looking for quality assured training providers.

Skills for Care finds and badges learning providers who can show high-quality learning and development to the social care sector. You can search their endorsed providers here;

The Skills for Health Quality Mark endorses superior delivery of learning and development in the health sector.

This link takes you to a list of Quality Mark providers offering training courses for health and care providers.



Presentations from 45 min lunchtime webinar sessions, on various key topics for the care sector;

30 September 2020End of Life Care presentation slides by Dr Rakesh Koria, CCG End of Life Care GP Lead. Also you can view webinar Recording here

22 October 2020Inhaler Techniques presentation by Kath Plumbe, Consultant Respiratory Physiotherapist Respiricare. Also, Competency Assessment forms for different inhaler types.

05 November 2020Data Protection & Social Media presentation by Pia Rathje-Burton Skills for Care. Also you can access the 45min webinar Recording here 

18th November 2020 –  Diabetes Presentation by Sarah Gregory, Diabetes Specialist Nurse, North Kent. You can access the 40 minute webinar Recording here.

9th December 2020 – Record keeping presentation by Lorraine Butler, IPS International Ltd. You can access the 20 minutes webinar Recording here.

6th January 2021 – Dementia Overview presentationDementia Resource Sheet by Elizabeth Champion, Lead Nurse for Dementia Care, Maidstone and Tunbridge Wells NHS Trust.  PLUS additional training – Health Education England (HEE) have three levels of Dementia Training, Tier 1 for all staff, Tier 2 for Healthcare Professionals and Tier 3 for Expert Professionals.  The link to the website is You can access the Recording here

13th January 2021 – Hypoglycaemia – Causes, Symptoms and Treatments presentation by Sarah Gregory, Diabetes UK Clinical Champion. Please sign up to the Trend website ( which has some really useful resources on it. You can access the Recording here

20th January 2021Inhaler Techniques presentation by Kath Plumbe, Consultant Respiratory Physiotherapist Respiricare. Also this useful website mentioned by Kath, and this free resource Competency Assessment forms for different inhaler types. 

27th January 2021 Dementia Behaviours That Challenge presentationDementia Resource Sheet by Elizabeth Champion, Lead Nurse for Dementia Care, Maidstone and Tunbridge Wells NHS Trust. You can access the webinar recording here.

17th March 2021Dementia & Mental Capacity Act presentation by Elizabeth Champion Lead Nurse for Dementia Care, Maidstone and Tunbridge Wells NHS Trust. Resource sheet.

 The recording of the webinar can also be viewed by following this ttps:// 

14th April 2021Dementia and Best Interest Principles presentation by Liz Champion, Lead Nurse for Dementia Care Maidstone and Tunbridge Wells NHS Trust. Resource Sheet  and also the presentation recording here


Principle considerations when using video consultation with clinicians for your service users & residents

Please see this useful handy tips sheet for video consultations along with the SBARD Tool – Situation, Background, Assessment, Request, Decision which is great for telephone/video consultations.

Care Homes Infection Control: Top Tips Guide

The purpose of this guide is to highlight some of the ways in which residential and nursing homes have responded to the current Covid-19 pandemic in order to ensure that residents are safe, needs continue to be met and wellbeing is promoted, in what is very challenging and difficult circumstances.

Registered Manager & Care Workers Wellbeing

Here are two posters with links to free counselling, financial grants, free coaching for managers, stress relief exercises and much more to support the well-being of those who work in the care sector.                Manager poster                            Care worker poster

Mental health and Wellbeing

  1. Use this conversation starter tool to help break the ice and talk to people about their mental health issues.
  2. Kings Fund Poster to Support Health & Wellbeing of workers. Staff may experience a wide range of normal feelings and anxieties during the early stages of dealing with Covid-19. The aim of planned responses to active ongoing stress is to foster resilience, reduce burnout and reduce the risk of post-traumatic stress disorder. Designed for hospital workers but very relevant for the care sector.

Oral Care 

  • NHS Mouth Care Matters website

Research shows that oral care is often lacking in hospital and community care settings, especially to those patients who may be unable to carry out their own personal care so rely on others for support; Mouth Care Matters seeks to address this.  Click here you will find resources, on-line training, videos etc

  • CQC Report on Oral Care – Smiling Matters

Please click on this link to read the new CQC report on Oral Care in care homes-Smiling Matters

  • Oral Care Training Video

Following the CQC Smiling Matters publication, KCHFT have produced this Oral Care training video for providers to use with their workers.  Oral Care Training Film

Health Topics

  • Resources for Do not attempt resuscitation (DNAR) & CPR orders 

The NHS have developed a ‘7 Minute Safeguarding Briefing’ guide relating to DNAR/CPR orders, to support you with decision making.

  • Easy Read & Pictorial Covid-19 Resources

These resources will be helpful for Learning Disability Services.

What is Caronavirus?

Shopping During Coronvirus 

Wellbeing Tips During Coronavirus

Covid-19 Visual Aids

  • Sepsis Screening Tool for Homecare Services

The UK Sepsis trust developed a sepsis screening and action tool to be used by Home Care services and Community Carer’s.

  • UK INhaler Group Inhaler Technique Standards

For information, these are the 12 standards for inhaler techniques and guidance which is useful for care workers to know.  

 In addition  just knowing how to advise on safe disposal

Quality Improvement Resources and Advice

Skills for Care Guide to improvement

  • This is part of our Good and outstanding care range, the Guide to improvement looks at how regulated services that have fallen below the CQC standards have successfully turned the quality of care around
  • The guide includes checklists, recommendations and practical examples of what is needed to help services to improve and how employers can implement these drawing on the support of managers, leaders and staff teams etc.
  • With some common pitfalls causing regulated providers to fall below the standards – including recruitment, safeguarding, learning and development and supporting staff – the guide shares examples of how Skills for Care has supported services to address these issues.

Delivering Good & Outstanding Care

This guide draws on practical examples from Care Quality Commission (CQC) reports and regulated providers, to share best practice, help you prepare for inspection and improve your service.   The range includes free online guides, practical seminars and consultancy and tailored support.

This page includes information about:

Preparing for Inspection – CQC Guides

Below are useful guides to help managers and other workers to prepare for CQC inspections.

Care Improvement Works

See the Care Improvement Works website for resources and tools if you are an adult social care provider regulated by the Care Quality Commission (CQC). The tools are designed to support you to strengthen the quality of your service.

The resources can help you to plan for a CQC inspection, respond to internal audits and deliver good/ outstanding care. It also gives you easy access to products and services from Skills for Care, SCIE (Social Care Institute for Excellence) and NICE (National Institute for Health and Care Excellence.

Achieving Excellence in Home Care

Follow this link to see how excellence can be achieved in domiciliary care.  We see examples of excellence in support offered to older people, people with learning disabilities and people with physical disabilities in their own homes. 

Everyday leadership

Leadership skills are important in any role but sometimes these skills might be over-looked for frontline workers. Skills for Care have created a series of short films for managers to use with their teams, to help support the development of leadership skills of frontline workers and raise awareness of the importance of these skills. Leadership starts with me resource.

Meaningful Activity Self-Assessment tool

Skills for Care have created a self-assessment tool to help you assess the current activity provision within your organisation and identify areas where improvements can or should be made. By answering the questions you’ll be able to evaluate what you’re doing now and formulate an action plan.

The tool also highlights which Key Line(s) of Enquiry (KLOE) each question relates to.

Click view to see the 8 sections which will help you assess your services activity provision.

KLOE Poster

Why not display this useful poster in the workplace as a reminder of what CQC Inspectors look for under each of the Key Lines of Enquiry (KLOE’s).

Also, if you are building evidence to support each of the KLOE areas use this poster as a reference tool.

Just click here to download the poster.

Building Resilience Tool –  from Skills for Care

Building the resilience of your staff will help them cope better under pressure and protect them from mental and physical ill health. Greater Resilience Better Care tool helps managers look at the stress levels and wellbeing of their staff, and gives practical ideas about how they can improve things.

Click here to go to the site and find out more

Clinical Commissioning Groups (CCG) resources

Find training and available resources in your local area of Ashford or Canterbury. Further districts will be available in the next up and coming months.

Other Skills for Care Resources

See a list of useful resources for providers with guidance on how to use them including how to give good and outstanding care.

Data Protection

The Data Protection Act replaced the General Data Protection Regulation (GDPR). There are penalties if you don’t comply with the new rules on storing and handling personal data.

See more information on the GDPR changes by Skills for Care.

Peoviders in Kent are invited to set up a free secure email to support them with these changes. Contact your local CCG for more information.

A Message from the National Social Care Digital team

In response to the Covid-19 (Coronavirus) pandemic, Digital Social Care are sharing information on how technology can be used to support staff and the people you support. This is happening in collaboration with

  • the Department of Health and Social Care
  • the NHS
  • the Local Government Association
  • Skills for Care

This information is available here: 

The key messages so far are:  

  • You do not need to complete the Data Security and Protection Toolkit to access NHSmail or do video calling. This will be reinstated after the pandemic is over.
  • There is a new quick process to give all adult social care providers free access to NHSmail and MS Teams.
  • All Care Homes have been asked by DHSC to start using Capacity Tracker as a priority.
  • The National Data Opt-Out compliance deadline has been moved to September 2020.

We are currently compiling a list of free apps and technologies which can assist with recruitment, wellbeing and information sharing and will be publishing soon. 

New information will be posted on our website and we will update on Twitter when there are changes.
If there is anything that the team and I can do to help please do get in touch. 
Take care,
Katie and the Digital Social Care Team

SAVE THE DATE – Registered Manager Care Conferences;

10 March 2021 – The Spring conference date. Details and booking form will be sent out in the new year.

Autumn 2020 Virtual Kent Registered Manager Conference see news tab for all presentations links

Recruitment & Retention Webinar 16 September 2020 – Presentation links

Aim of the day; To support providers with recruitment and retention strategies, top tips to recognise and value workers, hear about recruitment opportunities in Kent and hear from CQC and other partners just click on the links here:  CQC about employing 16-17yr olds, Skills for Care on Employing young workers and Using social media to recruit, Neil eastwood on the Care Friends app, Princes Trust on recruitment opportunities in Kent and DWP about funding to support new workers and apprenticeships.

If you would like to view the 2hr recorded session please follow this link  

Spring & Autumn 2019see news tab for presentations

Autumn 2018 Conference – see news tab for presentations

27 March 2018 Kent registered managers conference – All presentation slides below

Our first registered Kent registered managers conference took place on 27 March 2018, with the next taking place in September. For those who could not attend the day, you can download the presentations and workshops:

Morning workshops

Afternoon workshops