The Workforce Development Fund (WDF)

This fund is offered by the Department of Health to support the ongoing professional development of staff across the adult social care sector. It supports a range of units from the Qualifications and Credit Framework (QCF) and some non-accredited learning programmes that have been completed and signed off by an internal verifier where the learner’s certificate is issued between 01 June 19 to 31 March 2020. The fund also supports the cost of substituting your staff who take time off their rota to undertake QCF training.

WDF also now supports the Well Led and Lead to Succeed programs – £500 claimable!

It does not support:

  • mandatory training
  • care certificates
  • food hygiene
  • first aid
  • moving and assisting
  • induction and refresher courses
Please see the current list of funded courses. How to apply Switched On Consultancy manages the fund for Kent. Contact Rogelio Alsina by email [email protected] or phone 0208 133 2839 if you’re interested in applying for funding for your care service.     Sports Directory UK Small Grants   Sports Directory UK Small Grant Grants available: Up to £500 Apply Online: Older People and Disability Fund The aim of the Sports Directory UK Small Grants Scheme, is to encourage and increase new participation in sport and physical activity by residents within Kent County Council or Medway Council administrative areas (excludes London boroughs). Kent Sport has ring-fenced funds available for projects that will help to increase participation in sport and physical activity for older people (55+) and/or people with disabilities. Please see Flyer for more details

FREE – SCILS Training resource for Care Providers

We are pleased to announce that the Design & Learning centre (KCC) has Fully Funded a Kent wide subscription to the Scils training site.  This enables all Statutory, private and voluntary organisations within Kent access to the Learning Materials and Facilities FREE OF CHARGE. The site has over 200 individual short courses, materials for trainers to download classroom sessions, managers discussion board, news page and more! Please use this number for registration onto the site. 490KECC to set up your log-on Please use this guide for information on what is available and how to utilise the site.  There is also a list of available training resources.  More resources are added each week

Promotional Kent

There are three options for people to register on the website:
  • Go to and click on Register. A User Guide is available at
  • Anyone already registered should login and click on Your Status which is situated on the right-hand side of the blue bar than runs underneath the main green menu. They will then be prompted to enter the Registration Number. If this prompt does not appear, then click on ‘Your Status’.
  • The manager can register using method 1 or 2 and they can then register their staff. This will also create the link between the manager and the staff in the Personal Development Plan facility. Once registered you should login and click on Personal Development Plan. Then click on Manager Tasks at which point you will be prompted to register “learners”. When registering learners, the manager does not need to enter the registration number, and the email address is optional. Scils will generate a username and password for the new learner which will be emailed to the manager/trainer who registered them. User guides for the PDP are available in the Overview Screen (the link is at the top of the PDP).

Please See further information that will allow you to utilise the site for you and your teams.

CareCertificatePDPManager           CareCertificatePDPLearner                             scenarios

NHS Mouth Care Matters site A free e-Learning course on oral care is on their Mouth Care Matters site. The training is complimentary to the Care Certificate and aimed at people looking after individual’s basic care needs.  The package is comprised of two modules including a course and multiple choice assessment designed to test learners’ understanding of the course. This course highlights the importance of oral health and gives a basic overview including how to help those suffering from a dry mouth and how to look after dentures. To access the course click here

FREE Training films on Pressure Sores, Falls, Feet, Moisture and Infection

Produced by Nottinghamshire Healthcare NHS Foundation Trust, Bassettlaw CCG and Crocodile House Ltd. React To is a series of training resources specifically designed for care home staff and other healthcare professionals. Additional to these films, there is a training pack and some very handy competency assessment forms.  

FREE – Moving and Handling Training

Aim: The aim of this course is to increase the trainer’s/carer’s confidence in completing single carer handling tasks. Learning Outcomes, following this course you will:
  • Gain an understanding of the benefits of single carer handling for the care homes and the resident.
  • Have a clear understanding of employer and employee legal responsibilities under the Health and Safety at Work etc act (1974)
  • Have a clear understanding of the Manual Handling Operation Regulations (1992) and their responsibilities to complete a risk assessment and a thorough handling plan for all care tasks.
  • Gain confidence in practical handling skills completing single carer handling tasks.
  • Have an increased knowledge of the possible handling solutions available.
Latest available dates:
Single Handed Session 3rd October 2019 Chatham
Single Handed Session 29th October 2019 Dover
Single Handed Session 20th November 2019 Wealden
Single Handed Session 9th Dec 2019 Chatham
Single Handed Session 10th Dec 2019 Maidstone
Single Handed Session 8th Jan 2020 Dover
Single Handed Session 11th Feb 2020 Folkstone
Single Handed Session 12th Feb 2020 Chatham
Single Handed Session 11th March 2020 Maidstone
Single Handed Session 12th March 2020 Dover
Update to Train the trainer 26th September 2019 – Few left Folkstone
Update to Train the trainer 16th october Maidstone
Please complete booking form and return to email address below with heading “Moving and Handling Training” Please return form to [email protected].   Training course for Carers of People with Personality Disorder and Intellectual Disability (CaPDID) This is a training course for professionals who work with people with a learning disability who also have a personality disorder; or relationship and emotion regulation difficulties related to a history of childhood abuse or other trauma. People with these traits often present with risky behaviour, extreme emotions, and have significant problems in their relationships with other people. In addition, their learning disability means that they are often unable to communicate their distress in a safe way. Course Aims:
  • To learn about psychological processes in order to understand why some of the difficulties arise when working with this client group.
  • Opportunities for reflection and discussion about some of the difficult experiences with the clients you work with.
  • To generate some ideas for practical strategies when working with clients.
  • To hopefully help reduce the risk of placement breakdown.
Attendance: This course is often run for key workers / home managers. However we are inviting higher management to attend this course please. We strongly recommend 3-4 people attend from each organisation. Total number of participants: 12 The course comprises three 2 hour sessions on a weekly basis. Participants must commit to attending all three sessions.
Venue:  23 – 29 Albion Place, Maidstone, Kent, ME14 5TS Venue:  Canada House, Barnsole Road, Gillingham, Kent, ME7 4JL
Cost: £90 per person – price includes all three sessions Cost: £90 per person – price includes all three sessions
Dates: Dates:
Session 1: Tuesday 1 October 12pm – 2pm Session 1: Thursday 28 November 2019 1.30 – 3.30pm
Session 2: Wednesday 9 October 2:30 – 4:30 Session 2: Tuesday 3 December 2019 1.30-3.30pm
Session 3: Wednesday 16 October 2:30 – 4:30 Session 3: Wednesday 11 December 2019 1.30-3.30pm
For find out more please contact: For find out more please contact:
Emma Rye on 01322-622041 or 07824-351426 Emma Rye on 01322-622041 or 07824-351426
Agueda Moreno-Lopez on 01892-709211 or 07787-841846 Iiris Kleinberg on 01634 583040
Booking form for Maidstone Course                                                                                    Booking form for Gillingham Course   Email: [email protected] or [email protected] or [email protected]       FREE e-book on Quality Assurance by a CQC Inspector Lesley Chapman has produced a free e-book on the subject of quality assurance (QA) in the residential and home care sector.  The book is a comprehensive introduction to QA and how it relates to the work of the Care Quality Commission (CQC).  It is based on Lesley’s own experiences of being a CQC inspector and, more recently, supporting a range of providers and service managers on a consultancy basis. The book can be read on-line or downloaded in pdf format.     OU has a free on-line course  Level 2 Facilitating Learning in Practice The course explores the principles and best practices underpinning mentorship. The authors draw on their experience in nursing to help learners develop knowledge, understanding and skills of mentorship practice that can be applied to many workplace environments. After completing this course learners will be able to:
    1. identify relevant strategies to help them to apply tools and techniques of mentorship in practice
    2. review their workplace environment to identify opportunities and recognise constraints that may influence the provision of effective mentorship
    3. develop a reflective approach, which can be utilised in their workplace through the identification of their learning needs and development of a personal development plan
    4. reflect on how they would use this learning to be an effective mentor.     Mind Ed E-Learning MindEd is a free educational resource on children and young people’s mental health for all adults MindEd has e-learning applicable across the health, social care, education, criminal justice and community settings. It is aimed at anyone from beginner through to specialist.  

Quality training is key to ensuring a competent and qualified workforce.

Skills for Care finds and badges learning providers who can show high-quality learning and development to the social care sector. You can search their endorsed providers here; The Skills for Health Quality Mark endorses superior delivery of learning and development in the health sector. This link takes you to a list of Quality Mark providers offering training courses for health and care providers.  

MidKent College training – free

Due to the availability of government funding, MidKent College is able to offer a range of short qualifications at no cost to applicants aged 19 or over who have lived in the EU for at least 3 years. A variety of fully-funded courses suitable for upskilling your employees – develop your team’s professional skills at no cost to your business. Funded places are limited so please book early to secure your place. See details of courses and how to book.    

Safeguarding training

We also offer free safeguarding training under the Care Act training for all care providers. There are also costed options for Safeguarding and Deprivation of Liberty training. See details of the course and find out how to book. Care Act 2014, Mental Capacity Act, and Adult Safeguarding learning opportunities Please find below a link to our site where you will find details of e-learning and face to face training opportunities for your organisation to access.

In summary, we have the following:

The Care Act 2014:
  • Introduction to the Care e-learning – Free access
  • Further resources on the Care Act and its impact – Free access
Safeguarding Adults:
  • 3 e-learning Modules at Level A: £35 per person, per module
Mental Capacity Act:
  • Mental Capacity Act Level 1 – Statutory Principles e-learning module: £25 per person
  • Mental Capacity Act Level 1a – Five Statutory Principles face to face course (half day): £50
  • Mental Capacity Act Level 1b – Assessment of Mental Capacity face to face course (half day): £50
  • Mental Capacity Act Level 2 – Supporting Decision Making Face to face course: £99 per person
  • Mental Capacity Act Level 3 – Decision Making authority and best interests Face to face training: £99 per person
  • Mental Capacity Act Level 4 – Restraint and Restriction face to face course (half day): £50 per person
  • Mental Capacity Act Level 5 –  DOLS face to face course: £99 per person
All of the above courses are bookable on line at the link below: If you would like to book an in-house course for your organisation please contact Jen Neal at  [email protected] for an all-inclusive price.   Chef’s qualification for workers within the Social Care Sector New qualification available for Workforce Development Fund (WDF) CTH (IOH) Level 2 Specialist Award for Chefs in Health and Social Care has now been added to our list of funded qualifications and learning programmes for the Workforce development Fund (WDF). Employers can claim £180 towards completion of this qualification. The qualification aims to develop learner awareness of diet and appetite issues, with a focus on nutrition and hydration being important in menu planning to enhance the health and wellbeing of people receiving care and support. It will also focus on chefs in this environment being supported to ‘texture-modify’ food for individuals with dysphagia. This qualification supports the new International Dysphagia Diet Standardisation Initiative (IDDSI) framework which emerges in April 2019 to guide chefs on texture descriptors and testing methods. Confederation of Tourism & Hospitality (CTH Awards) are seeking learning providers who are interested in delivering this qualification. For more information please contact CTH – [email protected], 020 7258 9850. The CTH (IOH) Level 2 Specialist Award for Chefs in Health and Social Care (603/2227/5) has now been added to the list of funded qualifications for the Workforce Development Fund (WDF). Employers can claim £180 towards completion of this qualification.

NHS Mouth Care Matters website Research shows that oral care is often lacking in hospital and community care settings, especially to those patients who may be unable to carry out their own personal care so rely on others for support; Mouth Care Matters seeks to address this.  Click here you will find resources, on-line training, videos etc Preparing for Inspection – CQC Guides Below are useful guides to help managers and other workers to prepare for CQC inspections.

UK INhaler Group Inhaler Technique Standards For information, these are the 12 standards for inhaler techniques and guidance which is useful for care workers to know.    In addition  just knowing how to advise on safe disposal   Skills For Care Guide to Improvement Guide to improvement
  • This is part of our Good and outstanding care range, the Guide to improvement looks at how regulated services that have fallen below the CQC standards have successfully turned the quality of care around
  • The guide includes checklists, recommendations and practical examples of what is needed to help services to improve and how employers can implement these drawing on the support of managers, leaders and staff teams etc.
  • With some common pitfalls causing regulated providers to fall below the standards – including recruitment, safeguarding, learning and development and supporting staff – the guide shares examples of how Skills for Care has supported services to address these issues.
  Everyday leadership ‘Leadership starts with me’ resource. Leadership skills are important in any role but sometimes these skills might be over-looked for frontline workers. Skills for Care have created a series of short films for managers to use with their teams, to help support the development of leadership skills of frontline workers and raise awareness of the importance of these skills.  

NEW Skills for Care Meaningful Activity Self-Assessment tool

Skills for Care have created a self-assessment tool to help you assess the current activity provision within your organisation and identify areas where improvements can or should be made. By answering the questions you’ll be able to evaluate what you’re doing now and formulate an action plan.
The tool also highlights which Key Line(s) of Enquiry (KLOE) each question relates to. Click view to see the 8 sections which will help you assess your services activity provision.  

NEW CQC Report on Oral Care – Keep Smiling

Please click on this link to read the new CQC report on Oral Care in care homes.  

KLOE Poster

Why not display this useful poster in the workplace as a reminder of what CQC Inspectors look for under each of the Key Lines of Enquiry (KLOE’s). Also, if you are building evidence to support each of the KLOE areas use this poster as a reference tool. Just click here to download the poster.

Skills for Care Guide to Improvement

This is part of Skills for Care  Good and outstanding care range, the Guide to improvement looks at how regulated services that have fallen below the CQC standards have successfully turned the quality of care around
  • The guide includes checklists, recommendations and practical examples of what is needed to help services to improve and how employers can implement these drawing on the support of managers, leaders and staff teams etc.
  • With some common pitfalls causing regulated providers to fall below the standards – including recruitment, safeguarding, learning and development and supporting staff – the guide shares examples of how Skills for Care has supported services to address these issues.

Building Resilience Tool –  from Skills for Care

Building the resilience of your staff will help them cope better under pressure and protect them from mental and physical ill health. Greater Resilience Better Care tool helps managers look at the stress levels and wellbeing of their staff, and gives practical ideas about how they can improve things. Click here to go to the site and find out more

Clinical Commissioning Groups (CCG) resources

Find training and available resources in your local area of Ashford or Canterbury. Further districts will be available in the next up and coming months.

Skills for Care Resources

See a list of useful resources for providers with guidance on how to use them including how to give good and outstanding care.

Mental health and Wellbeing

Use this conversation starter tool to help break the ice and talk to people about their mental health issues.

Data Protection

Next year, the law will be changing on data protection and the Data Protection Act will be replaced by the General Data Protection Regulation (GDPR). There will be penalties if you don’t comply with the new rules on storing and handling personal data. See more information on the GDPR changes by Skills for Care. Some CCGs in Kent are inviting providers to set up a secure email to support them with these changes. Contact your local CCG for more information.

Sepsis Screening Tool for Homecare Services

The UK Sepsis trust developed a sepsis screening and action tool to be used by Home Care services and Community Carer’s.

Care Improvement Works

See the Care Improvement Works website for resources and tools if you are an adult social care provider regulated by the Care Quality Commission (CQC). The tools are designed to support you to strengthen the quality of your service. The resources can help you to plan for a CQC inspection, respond to internal audits and deliver good/ outstanding care. It also gives you easy access to products and services from Skills for Care, SCIE (Social Care Institute for Excellence) and NICE (National Institute for Health and Care Excellence