The Workforce Development Fund (WDF)

This fund is offered by the Department of Health to support the ongoing professional development of staff across the adult social care sector. It supports a range of units from the Qualifications and Credit Framework (QCF) and some non-accredited learning programmes that have been completed and signed off by an internal verifier where the learner’s certificate is issued between 01 June 19 to 31 March 2020.

The fund also supports the cost of substituting your staff who take time off their rota to undertake QCF training.

WDF also now supports the Well Led and Lead to Succeed programs – £500 claimable!

It does not support:

  • mandatory training
  • care certificates
  • food hygiene
  • first aid
  • moving and assisting
  • induction and refresher courses

Please see the current list of funded courses.

How to apply

Switched On Consultancy manages the fund for Kent. Contact Rogelio Alsina by email [email protected] or phone 0208 133 2839 if you’re interested in applying for funding for your care service.


Sports Directory UK Small Grants

Sports Directory UK Small Grant Grants available: Up to £500 Apply Online: Older People and Disability Fund

The aim of the Sports Directory UK Small Grants Scheme, is to encourage and increase new participation in sport and physical activity by residents within Kent County Council or Medway Council administrative areas (excludes London boroughs). Kent Sport has ring-fenced funds available for projects that will help to increase participation in sport and physical activity for older people (55+) and/or people with disabilities.

Please see Flyer for more details

NEW – Covid19 on-line training

NHS Health Education England have developed an e-learning programme in response to Covid19. This free programme for health & social care staff includes key materials to help the workforce respond. They are adding more content regularly.

The program is free and no registration or log in required, just use the link below to go to the Coronavirus page, then go to the course and click the title – Coronavirus (Covid-19)

Click here to go to the Coronavirus page and access the training.


Skills for Care – Well Led Program for Registered Managers

We are pleased to announce that we have set 2 more fully funded Well Led courses for registered and deputy managers. The 4 day course runs over 2 months More details and an application form can be found on the flyer

Unsuccessful applicants will be put on a waiting list for the next course.

FREE – SCILS e-learning Training resource for Care Providers

We are pleased to announce that the Design & Learning centre (KCC) has Fully Funded a Kent wide subscription to the Scils training site.  This enables all Statutory, private and voluntary organisations within Kent access to the Learning Materials and Facilities FREE OF CHARGE.

The site has over 200 individual short courses, materials for trainers to download classroom sessions, managers discussion board, news page and more!

Please use this number for registration onto the site.

490KECC to set up your log-on

Please use this guide for information on what is available and how to utilise the site.  There is also a list of available training resources.  More resources are added each week

Info Sheet Kent

There are three options for people to register on the website:

  • Go to and click on Register. A User Guide is available at
  • Anyone already registered should login and click on Your Status which is situated on the right-hand side of the blue bar than runs underneath the main green menu. They will then be prompted to enter the Registration Number. If this prompt does not appear, then click on ‘Your Status’.
  • The manager can register using method 1 or 2 and they can then register their staff. This will also create the link between the manager and the staff in the Personal Development Plan facility. Once registered you should login and click on Personal Development Plan. Then click on Manager Tasks at which point you will be prompted to register “learners”. When registering learners, the manager does not need to enter the registration number, and the email address is optional. Scils will generate a username and password for the new learner which will be emailed to the manager/trainer who registered them. User guides for the PDP are available in the Overview Screen (the link is at the top of the PDP).

Please See further information that will allow you to utilise the site for you and your teams.

CareCertificatePDPManager           CareCertificatePDPLearner                             scenarios

NHS Mouth Care Matters site

A free e-Learning course on oral care is on their Mouth Care Matters site. The training is complimentary to the Care Certificate and aimed at people looking after individual’s basic care needs.  The package is comprised of two modules including a course and multiple choice assessment designed to test learners’ understanding of the course.

This course highlights the importance of oral health and gives a basic overview including how to help those suffering from a dry mouth and how to look after dentures. To access the course click here

Carbon Monoxide Awareness E Training and Video 

Following on from the recent Carbon Monoxide Awareness Training Session, for those unable to attend you can access the Think CO e-learning course.  Please email your request to access the training to:

[email protected].  Once you have registered the course will be available free to all your staff.  

There is also a Signed/Subtitles video which can be accessed on the following link:

FREE Training films on Pressure Sores, Falls, Feet, Moisture and Infection

Produced by Nottinghamshire Healthcare NHS Foundation Trust, Bassettlaw CCG and Crocodile House Ltd.

React To is a series of training resources specifically designed for care home staff and other healthcare professionals. Additional to these films, there is a training pack and some very handy competency assessment forms.

FREE e-book on Quality Assurance by a CQC Inspector

Lesley Chapman has produced a free e-book on the subject of quality assurance (QA) in the residential and home care sector.  The book is a comprehensive introduction to QA and how it relates to the work of the Care Quality Commission (CQC).  It is based on Lesley’s own experiences of being a CQC inspector and, more recently, supporting a range of providers and service managers on a consultancy basis. The book can be read on-line or downloaded in pdf format.

OU has a free Level 2 on-line course – Facilitating Learning in Practice

Level 2 Facilitating Learning in Practice The course explores the principles and best practices underpinning mentorship. The authors draw on their experience in nursing to help learners develop knowledge, understanding and skills of mentorship practice that can be applied to many workplace environments. After completing this course learners will be able to:

    1. identify relevant strategies to help them to apply tools and techniques of mentorship in practice
    2. review their workplace environment to identify opportunities and recognise constraints that may influence the provision of effective mentorship
    3. develop a reflective approach, which can be utilised in their workplace through the identification of their learning needs and development of a personal development plan
    4. reflect on how they would use this learning to be an effective mentor.

Mind Ed E-Learning

MindEd is a free educational resource on children
and young people’s mental health for all adults

MindEd has e-learning applicable across the health, social care, education, criminal justice and community settings. It is aimed at anyone from beginner through to specialist.

Quality training is key to ensuring a competent and qualified workforce.

The following 2 links will be helpful for Registered Managers when looking for quality assured training providers.

Skills for Care finds and badges learning providers who can show high-quality learning and development to the social care sector. You can search their endorsed providers here;

The Skills for Health Quality Mark endorses superior delivery of learning and development in the health sector.

This link takes you to a list of Quality Mark providers offering training courses for health and care providers.

MidKent College training – free

Due to the availability of government funding, MidKent College is able to offer a range of short qualifications at no cost to applicants aged 19 or over who have lived in the EU for at least 3 years. A variety of fully-funded courses suitable for upskilling your employees – develop your team’s professional skills at no cost to your business.

Funded places are limited so please book early to secure your place. See details of courses and how to book.

Safeguarding training

We also offer free safeguarding training under the Care Act training for all care providers.

There are also costed options for Safeguarding and Deprivation of Liberty training. See details of the course and find out how to book.

Care Act 2014, Mental Capacity Act, and Adult Safeguarding learning opportunities

Please find below a link to our site where you will find details of e-learning and face to face training opportunities for your organisation to access.

In summary, we have the following:

The Care Act 2014:

  • Introduction to the Care e-learning – Free access
  • Further resources on the Care Act and its impact – Free access

Safeguarding Adults:

  • 3 e-learning Modules at Level A: £35 per person, per module

Mental Capacity Act:

  • Mental Capacity Act Level 1 – Statutory Principles e-learning module: £25 per person
  • Mental Capacity Act Level 1a – Five Statutory Principles face to face course (half day): £50
  • Mental Capacity Act Level 1b – Assessment of Mental Capacity face to face course (half day): £50
  • Mental Capacity Act Level 2 – Supporting Decision Making Face to face course: £99 per person
  • Mental Capacity Act Level 3 – Decision Making authority and best interests Face to face training: £99 per person
  • Mental Capacity Act Level 4 – Restraint and Restriction face to face course (half day): £50 per person
  • Mental Capacity Act Level 5 –  DOLS face to face course: £99 per person

All of the above courses are bookable on line at the link below:

If you would like to book an in-house course for your organisation please contact Jen Neal at  [email protected] for an all-inclusive price.

Chef’s qualification for workers within the Social Care Sector

New qualification available for Workforce Development Fund (WDF)

CTH (IOH) Level 2 Specialist Award for Chefs in Health and Social Care has now been added to our list of funded qualifications and learning programmes for the Workforce development Fund (WDF). Employers can claim £180 towards completion of this qualification.

The qualification aims to develop learner awareness of diet and appetite issues, with a focus on nutrition and hydration being important in menu planning to enhance the health and wellbeing of people receiving care and support. It will also focus on chefs in this environment being supported to ‘texture-modify’ food for individuals with dysphagia.

This qualification supports the new International Dysphagia Diet Standardisation Initiative (IDDSI) framework which emerges in April 2019 to guide chefs on texture descriptors and testing methods.

Confederation of Tourism & Hospitality (CTH Awards) are seeking learning providers who are interested in delivering this qualification. For more information please contact CTH – [email protected], 020 7258 9850.

The CTH (IOH) Level 2 Specialist Award for Chefs in Health and Social Care (603/2227/5) has now been added to the list of funded qualifications for the Workforce Development Fund (WDF). Employers can claim £180 towards completion of this qualification.

Resources for Do not attempt resuscitation (DNAR) & CPR orders 

The NHS have developed a ‘7 Minute Safeguarding Briefing’ guide relating to DNAR/CPR orders, to support you with decision making.


A Message from the National Social Care Digital team

In response to the Covid-19 (Coronavirus) pandemic, Digital Social Care are sharing information on how technology can be used to support staff and the people you support. This is happening in collaboration with

  • the Department of Health and Social Care
  • the NHS
  • the Local Government Association
  • Skills for Care

This information is available here: 

The key messages so far are:  

  • You do not need to complete the Data Security and Protection Toolkit to access NHSmail or do video calling. This will be reinstated after the pandemic is over.
  • There is a new quick process to give all adult social care providers free access to NHSmail and MS Teams.
  • All Care Homes have been asked by DHSC to start using Capacity Tracker as a priority.
  • The National Data Opt-Out compliance deadline has been moved to September 2020.

We are currently compiling a list of free apps and technologies which can assist with recruitment, wellbeing and information sharing and will be publishing soon. 

New information will be posted on our website and we will update on Twitter when there are changes.
If there is anything that the team and I can do to help please do get in touch. 
Take care,
Katie and the Digital Social Care Team

Easy Read & Pictorial Covid-19 Resources

These resources will be helpful for Learning Disability Services.

What is Caronavirus?

Shopping During Coronvirus 

Wellbeing Tips During Coronavirus

Covid-19 Visual Aids

NHS Mouth Care Matters website

Research shows that oral care is often lacking in hospital and community care settings, especially to those patients who may be unable to carry out their own personal care so rely on others for support; Mouth Care Matters seeks to address this.  Click here you will find resources, on-line training, videos etc

Following the CQC Smiling Matters publication, KCHFT have produced this Oral Care training video for providers to use with their workers.  Oral Care Training Film

Preparing for Inspection – CQC Guides

Below are useful guides to help managers and other workers to prepare for CQC inspections.

UK INhaler Group Inhaler Technique Standards

For information, these are the 12 standards for inhaler techniques and guidance which is useful for care workers to know.  

 In addition  just knowing how to advise on safe disposal


Skills For Care Guide to Improvement

Guide to improvement

  • This is part of our Good and outstanding care range, the Guide to improvement looks at how regulated services that have fallen below the CQC standards have successfully turned the quality of care around
  • The guide includes checklists, recommendations and practical examples of what is needed to help services to improve and how employers can implement these drawing on the support of managers, leaders and staff teams etc.
  • With some common pitfalls causing regulated providers to fall below the standards – including recruitment, safeguarding, learning and development and supporting staff – the guide shares examples of how Skills for Care has supported services to address these issues.


Everyday leadership

‘Leadership starts with me’ resource.

Leadership skills are important in any role but sometimes these skills might be over-looked for frontline workers. Skills for Care have created a series of short films for managers to use with their teams, to help support the development of leadership skills of frontline workers and raise awareness of the importance of these skills.


NEW Skills for Care Meaningful Activity Self-Assessment tool

Skills for Care have created a self-assessment tool to help you assess the current activity provision within your organisation and identify areas where improvements can or should be made. By answering the questions you’ll be able to evaluate what you’re doing now and formulate an action plan.

The tool also highlights which Key Line(s) of Enquiry (KLOE) each question relates to.

Click view to see the 8 sections which will help you assess your services activity provision.


NEW CQC Report on Oral Care – Keep Smiling

Please click on this link to read the new CQC report on Oral Care in care homes.

KLOE Poster

Why not display this useful poster in the workplace as a reminder of what CQC Inspectors look for under each of the Key Lines of Enquiry (KLOE’s).

Also, if you are building evidence to support each of the KLOE areas use this poster as a reference tool.

Just click here to download the poster.

Skills for Care Guide to Improvement

This is part of Skills for Care  Good and outstanding care range, the Guide to improvement looks at how regulated services that have fallen below the CQC standards have successfully turned the quality of care around

  • The guide includes checklists, recommendations and practical examples of what is needed to help services to improve and how employers can implement these drawing on the support of managers, leaders and staff teams etc.
  • With some common pitfalls causing regulated providers to fall below the standards – including recruitment, safeguarding, learning and development and supporting staff – the guide shares examples of how Skills for Care has supported services to address these issues.

Building Resilience Tool –  from Skills for Care

Building the resilience of your staff will help them cope better under pressure and protect them from mental and physical ill health. Greater Resilience Better Care tool helps managers look at the stress levels and wellbeing of their staff, and gives practical ideas about how they can improve things.

Click here to go to the site and find out more

Clinical Commissioning Groups (CCG) resources

Find training and available resources in your local area of Ashford or Canterbury. Further districts will be available in the next up and coming months.

Skills for Care Resources

See a list of useful resources for providers with guidance on how to use them including how to give good and outstanding care.

Mental health and Wellbeing

Use this conversation starter tool to help break the ice and talk to people about their mental health issues.

Data Protection

Next year, the law will be changing on data protection and the Data Protection Act will be replaced by the General Data Protection Regulation (GDPR). There will be penalties if you don’t comply with the new rules on storing and handling personal data.

See more information on the GDPR changes by Skills for Care.

Some CCGs in Kent are inviting providers to set up a secure email to support them with these changes. Contact your local CCG for more information.

Sepsis Screening Tool for Homecare Services

The UK Sepsis trust developed a sepsis screening and action tool to be used by Home Care services and Community Carer’s.

Care Improvement Works

See the Care Improvement Works website for resources and tools if you are an adult social care provider regulated by the Care Quality Commission (CQC). The tools are designed to support you to strengthen the quality of your service.

The resources can help you to plan for a CQC inspection, respond to internal audits and deliver good/ outstanding care. It also gives you easy access to products and services from Skills for Care, SCIE (Social Care Institute for Excellence) and NICE (National Institute for Health and Care Excellence

SAVE THE DATES for the next Registered Manager Care Conferences;

11 November 2020 – The Autumn conference date.

22 April 2020 – is the Spring conference – Agenda and booking form will be out soon but confirmed so far  – Speakers CQC, Skills for Care, Q&A multi agency panel, Liberty Protection Safeguards and a Good Practice session. Workshops – Help2Care app, Oral Care, Digital Opportunities in Social Care, CQC workshop and Mindset.

Spring and Autumn 2019 see news tab for presentations

Autumn 2018 Conference – see news tab for presentations

27 March 2018 Kent registered managers conference – All presentation slides below

Our first registered Kent registered managers conference took place on 27 March 2018, with the next taking place in September. For those who could not attend the day, you can download the presentations and workshops:

Morning workshops

Afternoon workshops